SilverBird Senior Care Advisors (“SilverBird,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or engage with our services.
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Information related to senior care needs, preferences, or circumstances
Any other information you choose to share through forms, emails, or consultations
We may also automatically collect limited non-personal information, such as:
IP address
Browser type and device information
Pages visited and time spent on our website
This information helps us understand website usage and improve our services.
SilverBird Senior Care Advisors is not a healthcare provider, health plan, or covered entity under HIPAA. However, we recognize that some information shared with us may be personal or health-related in nature.
Any health-related or sensitive information you provide is used solely for the purpose of helping families navigate senior care options and make informed decisions. We treat this information with discretion and care and limit access to only those who need it to assist you.
We use the information we collect to:
Respond to inquiries and requests
Provide senior care advisory and placement assistance
Communicate with you regarding services, resources, or follow-up
Improve our website, processes, and service offerings
Maintain internal records related to client engagement
We do not sell, rent, or trade your personal information.
We may share information only when necessary and limited to the following circumstances:
With trusted partners or service providers involved in senior care placement or support, and only to the extent needed to assist you
With vendors who support our business operations (such as website hosting or communications), under confidentiality obligations
When required by law, court order, or legal process
To protect the rights, safety, or property of SilverBird Senior Care Advisors, our clients, or others
We share only the minimum information reasonably necessary for these purposes.
Our website may use cookies or similar technologies to enhance user experience and analyze site performance. You may disable cookies through your browser settings, though doing so may impact certain website features.
We take reasonable administrative, technical, and physical safeguards to protect personal and sensitive information from unauthorized access, use, or disclosure. While no system can guarantee absolute security, we make commercially reasonable efforts to protect the information entrusted to us.
Our website may contain links to third-party websites, including senior care providers or resources. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.
You may request to:
Access or update your personal information
Opt out of non-essential communications
Request deletion of your information, subject to legal, contractual, or operational requirements
Requests can be made using the contact information below.
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact:
SilverBird Senior Care Advisors
jsexton@silverbirdseniors.com
864.940.1641 or 864.934.6493
SilverBirdSeniors.com
SilverBird Senior Care Advisors does not provide medical or legal advice and is not a HIPAA-covered entity. Information shared is used solely to assist families in navigating senior care options.
